Frequently Asked Questions
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Updated on 30th, Dec 2025
General
Everlum is a modern memorial platform that helps people create beautiful, lasting online spaces to remember loved ones. It combines elegant design, storytelling tools, and optional AI features to make the process meaningful and simple.
Everlum offers both monthly and annual plans at accessible prices. This allows us to keep the platform ad-free, private, and secure while continuing to improve features and design.
Your data is stored securely on Supabase and encrypted in transit. Everlum does not sell or share user data, and memorial content is never used for AI model training.
Yes. Everlum is fully responsive and works seamlessly across phones, tablets, and desktop browsers.
Accounts
You can sign up directly on the Everlum homepage using your email address. Once verified, you’ll have access to create and manage your memorial sites.
Yes. You can create and manage multiple memorials under the same account, each with its own content and settings.
You can request account deletion from your profile settings. Once deleted, all associated memorials and data are permanently removed from our servers.
Yes. You can upgrade or downgrade your plan anytime from your account dashboard. Changes apply immediately, and billing adjusts automatically.
Memorials
Any registered user can create a memorial. You’ll follow a guided process to add the person’s details, images, and memories before publishing.
Yes. Visitors can submit stories, photos, or voice messages for approval. You decide what appears publicly on the memorial page.
Absolutely. You can edit text, upload new photos, or change the theme at any time without losing previous content.
If you cancel, your memorial is hidden from public view but safely stored. You can reactivate it anytime by renewing your plan.
Yes. Premium tiers include the option to remove Everlum branding and use a fully personal presentation.
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